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        压腿的好处←压腿的好处 Browse customer stories

        压腿的好处

        In early 2019, the team at Crisp set out to find a new applicant tracking system (ATS). Their previous ATS presented multiple challenges, including:

        • They couldn’t customize the hiring workflow for different roles in the software. They had to use the same stages for every position or contact support to request stages be added or removed. 
        • Many of the ATS features were add-ons that cost extra. The team wasn’t aware they wouldn’t have full access until they were up and running with the system. 
        • The software imported their hiring team’s emails but it was difficult to search through the conversation history and find a specific message.
        • Customer support took a day or longer to reply and was rarely helpful. Most of their responses suggested a vague workaround that didn’t fully resolve the problem. 

        压腿的好处

        Crisp transitioned to Recruiterbox in Spring 2019 and now enjoys a seamless hiring experience with their new ATS. They’ve experienced the following benefits to date:

        • They’re able to customize the screening, interview, and evaluation stages for different roles with no outside assistance needed. 
        • They have access to all Recruiterbox features for the fixed price they were quoted. There are never any billing surprises.
        • Keeping track of all hiring-related communication is simple with Recruiterbox. Email threads are easy to sort through and Crisp team members can send new messages directly from the ATS as if they were in their inbox. 
        • Recruiterbox support responds the same day, often within the hour, and provides helpful solutions that lead to the Crisp team having a better understanding of the software.

        压腿的好处

        • Crisp recruiter Minho Cho contacted Recruiterbox support and recommended a small improvement that could be made to the reporting functionality. Much to his surprise, support passed his idea along to the product team and they made the improvement.
        • The team at Crisp is collaborating within the ATS. Minho easily shares candidate profiles by tagging colleagues who then provide their thoughts using the comments feature.

        压腿的好处

        Trakstar is a multi-product HR software provider helping organizations put the people back in people management. Develop and align your staff through better recruiting and applicant tracking, performance management, and learning management. For a more integrated solution to talent management, check out our website and request a live demonstration today.